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UAE Handbook

Draft, not published. This page has not passed verification against primary sources. Do not rely on it.

Consumer rights

Planned scope: Complaints, refunds and the consumer protection channels.

Planned topics (8)

Each topic becomes a page once it is checked against a primary source.

  • Consumer protection
  • Consumer protection in Ramadan (prices)
  • Financial consumer complaints: Sanadak (see 10.3)
  • Health insurance complaints: DXB iPROMeS; AUH DoH
  • Telecom complaints: TDRA
  • E-commerce rights
  • VAT refund for tourists (not residents)
  • Food safety